What information we collect
- When you use AppealAI, you may upload or paste a health insurance denial letter and provide a short description of your situation.
- We also collect basic information needed for payments (processed securely by our payment provider).
How we use your information
- We use the documents and information you provide solely to generate your appeal letter.
- We do not sell, rent, or share your personal health information with third parties for marketing purposes.
Data storage
- Uploaded documents are processed temporarily to generate your appeal letter.
- We do not permanently store your medical or insurance documents longer than necessary to provide the service.
- You can request deletion of your data at any time by contacting us.
Third-party services
- Payment processing is handled by secure third-party providers (e.g. Stripe).
- We only share the minimum information required to process your payment.
Your rights
You have the right to:
- Request access to your data
- Request deletion of your data
- Withdraw consent
To exercise any of these rights, contact us.